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Ryanair hits back at unhappy customer with ‘brutal’ one-word reply

By Colum Motherway
27/02/2026
Est. Reading: 2 minutes

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Ryanair recently issued one of its classic social media hit-backs at an unhappy customer demanding a refund over their seat.

The airline has become infamous for its ‘ruthless’ comments on X, consistently poking fun at passengers who complain about their service.

Earlier in the week, one displeased traveller boarded a Ryanair plane with the expectation of enjoying a window seat.

However, as others have found out in the past, the majority of Ryanair’s Boeing 737-800 fleet have two ‘window’ seats with an unusual catch.

Passengers
The airline is known for its ‘brutal’ social media posts. Pic: Ryanair

Despite being situated where a window would typically be, seats 11A and 11F are notorious for lacking the view that a passenger usually expects.

The seats are located in the centre section of the aircraft and are commonly described as ‘windowless’.

This has caused passengers to flood social media with grievances on a number of different occasions.

On Monday, one traveller shared a photo of their ‘view’ on X, writing: ‘Hey @Ryanair, my window seat has no window. I want a refund for my random seat assignment.’

Ryanair
There are two ‘window’ seats that have an unusual catch. Pic: Ryanair

Ryanair quoted the post and simply replied: ‘No’.

This prompted waves of other users to flock to the comment section and share their own reactions.

One stated: ‘Very simple answer from a simple airline.’

Another shared: ‘They are nothing if not consistent. Respect’, while a third added: ‘Admin, that’s brutal.’

Yet another suggested: ‘I’ve said this before, but you should market this as a space to put your pillow to have a sleep!’

There may be more unhappy Ryanair customers soon after the airline threatened to remove routes to popular tourist destinations over proposed tax hikes at airports.

Aena, the main airport operator in Spain, has proposed raising passenger fees by 21% from 2027 to 2031 to help fund a €13billion investment.

The fees are set to increase by €0.68 (6.5%) next year, after the airport operator, which owns airports to incredibly popular tourist destinations including Malaga, Alicante and Ibiza, was approved by Spain’s competition watchdog.

Ryanair has since threatened to remove routes to regional airports operated by Aena, describing the price hikes as ‘excessive’.

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Colum Motherway

Written by Colum Motherway

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